Mary Lynne McIntosh is a mediator, lawyer and human resources professional with over twenty years of business experience in the private and broader public sectors. She provides businesses and individuals with dispute resolution services and advice, focusing on conflict resolution and change management. Mary Lynne also provides training and coaching in courses on mediator training, managing workplace conflict, interest based negotiation and valuing diversity.

	During her career, Mary Lynne has developed expertise in conflict resolution, change management and diversity issues. The benefits of her expertise are her abilities to engender support in controversial situations for seeking and finding common ground, leading to an ultimate resolution of conflict.
	Mary Lynne's professional competence, mediation and training skills and, above all, her attentiveness to people and their needs are superior. She is an acceptable and attractive dispute resolution practitioner to lawyers and their clients, and to business organizations whatever the nature and origin of their conflict. Her track record in her career attests to the high quality of these skills.
	Mary Lynne's philosophy of conflict resolution, mediation in particular, recognizes that the people in disputes are very human, with very real concerns, fears and hopes. She never takes the practice of conflict resolution lightly, and always carries the optimism for a settlement. Stressing at the outset the extremely high expectations she has of the collective abilities of the parties and their counsel to work out a settlement sets a tone few would fail to find motivating in undertaking the challenge before them.